Workplace"Workplace" describes the Autotask Workplace service in its entirety. is an online file sharing and collaboration service, empowering business teams to be more productive and do business faster through secure access to any type of content, anywhere, using any device.
Workplace is an all-in-one solution for synchronizing files between devices, project collaboration, continuous background file backup, and remote file access. Workplace consists of four components:
Workplace OnlineWorkplace Online is the web portal that users within a team can use to access their data and administer their team. is a web interface that provides access to all files stored on the Workplace service, as well as all the administrative functions for Workplace.
Installed on your computer, Workplace DesktopAlso known as the Workplace Desktop app, and in the context of this documentation, simply "the app," Workplace Desktop is the software installed on a computer that is responsible for synchronizing data between the local drive and the cloud. runs silently in the background ensuring the latest versions of files are available locally on your computer. It is also responsible for making backups of folders you have selected.
Workplace ServerWorkplace Server is a component of the Autotask Workplace service. It makes all your files accessible through Workplace while retaining local, centralized data storage so that your data is also available via your local area network (LAN). The Workplace service keeps all data on your LAN accessible internally and in sync with Workplace. is a component of the Autotask Workplace service. It makes all your files accessible through Workplace while retaining local, centralized data storage so that your data is also available via your local area network (LAN). The Workplace service keeps all data on your LAN accessible internally and in sync with Workplace.
Workplace MobileWorkplace Mobile is the Workplace application designed specifically for the various mobile platforms, providing access to Autotask Workplace. is available as app for iOS (iPhone/iPad) and Android. It provides access to your files stored in the Workplace cloud, and allows you to edit documents within Workplace Mobile.
For system requirements, refer to Workplace Mobile System Requirements.
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