SECURITY All Workplace Desktop users
NAVIGATION Windows taskbar » » About...
NAVIGATION Mac menu bar » » Preferences... » About tab
Your DeviceA device is computing device that has access to Workplace, including both mobile devices and computers. ID and UserA user is anyone with access to Workplace. ID are unique identifiers that allow us to correctly identify your account and machine.
If you provide these IDs when you submit a support request, it will allow us to resolve the issue more efficiently.
NOTE To quickly find your User ID, log into Workplace OnlineWorkplace Online is the web portal that users within a team can use to access their data and administer their team. and simply look in the bottom right corner.
- Windows taskbar » » About...
Mac menu bar » » Preferences... » About tab
Your Device ID and User ID are displayed in the center of the page.
NOTE To copy or create information that you might need in your support inquiry, right click center of the window and select one of the available options.