Integrate Active Directory: "On Prem" Method

Administrators and Super Administrators

Multiple paths with multiple steps

This article is a supplement to the Active Directory Integration Guide. Only continue with this article after reading the Active Directory Integration Guide, and when you have a clear understanding of the integration functionality.

This article explains how to integrate with Active Directory using the "OnPrem" method.

This involves installing Workplace ServerWorkplace Server is a component of the Autotask Workplace service. It makes all your files accessible through Workplace while retaining local, centralized data storage so that your data is also available via your local area network (LAN). The Workplace service keeps all data on your LAN accessible internally and in sync with Workplace. (or Workplace DesktopAlso known as the Workplace Desktop app, and in the context of this documentation, simply "the app," Workplace Desktop is the software installed on a computer that is responsible for synchronizing data between the local drive and the cloud. in service mode) on a dedicated machine behind the firewall and bound to the AD domain, which then becomes responsible for authenticating users and syncing their full name, email address (username) and telephone number.

Integrating with Active Directory will cause access to Workplace to be controlled by Active Directory via the link established by the steps in this article. It is imperative that these instructions are read thoroughly and executed verbatim!

 

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