Workplace Online > file or folder > right-click > Open Workplace Here > URL
The File ID is a unique identification number that references a specific file or folder. Providing this ID allows us to immediately locate the appropriate information and is also easier to reference than a long file path. As file or folder names may not be unique the File ID also ensures we correctly identify the file or folder.
If you provide a File ID when you contact us for help, it will allow us to provide support more quickly.
- Login to Workplace OnlineWorkplace Online is the web portal that users within a team can use to access their data and administer their team..
- Navigate to the file or folder for which you want to find the File ID.
An alternative method is to right-click on the file synced to your computer and select Open Workplace Here to go directly to the correct location.
- At the end of the URL you will see an entry, either "folderid=xxxxxxx" or "fileid=xxxxxxx" Make a note of the ID:
|Forward this topic to others|