QUESTION   Problems installing or uninstalling the Workplace app?

I get an error message when I try to install or uninstall the Workplace app on my Windows machine.

ANSWER  The following steps should resolve issues installing or uninstalling the Workplace app (Windows only)

If you are having trouble installing or uninstalling the Workplace app for Windows, please follow these steps:

  1. Download the Windows Installer Cleanup Utility.
  2. In the Fixit box, click Run now.
  3. Run the MicrosoftFixit.ProgramInstallUninstall file and follow the installation instructions.
  4. When prompted, select Detect problems and apply fixes for me (Recommended).
  5. Select Installing or Uninstalling for install or uninstall issues, respectively.
  6. When prompted, select Workplace.
  7. Continue to follow the on-screen instructions to remove the Workplace app.
  8. Once removed, download and install the latest version of the Workplace app. Refer to Install or uninstall the Workplace app.