Workplace Server Requirements

You must have a Workplace Server license.

Workplace ServerWorkplace Server is a component of the Autotask Workplace service. It makes all your files accessible through Workplace while retaining local, centralized data storage so that your data is also available via your local area network (LAN). The Workplace service keeps all data on your LAN accessible internally and in sync with Workplace. requires the following:


  • Intel i7 or later
  • 16GB RAM
  • 2GB available hard disk space



  • Windows 7 with latest service packs
  • Windows 8.1 with latest service packs
  • Windows 10 with latest service packs
  • Windows Server 2008 R2 with latest service packs
  • Windows Server 2012 (and R2) with latest service packs
  • Windows Server 2016

Take into consideration the other processes running on the machine hosting Workplace"Workplace" describes the Autotask Workplace service in its entirety. Server, and ensure that sufficient resources are available for optimal operation.

If you are running Workplace Server on a Virtual Machine, we recommend allocating at least four cores to that Virtual Machine.

Only one instance of Workplace Server may be installed per device.

Workplace Server requirements are directly correlated to usage (and thus throughput). For smaller deployments, with low to moderate throughput, the minimum specifications may be adequate. A large scale deployment with a high numbers of Workplace users and frequent file activity (e.g. uploads, downloads, modifications) may need more powerful hardware and/or multiple Workplace Server installations.

Workplace Server requires excellent throughput to local storage. If feasible, install Workplace Server on the local storage device. Alternatively, we recommend that you use a dedicated machine to run Workplace Server and ensure a high-speed, stable Ethernet connection to the local storage.

Internet Connection

A good Internet connection is critical.

Once again, Workplace requirements are correlated to throughput. On top of the current Internet traffic, Workplace Server may potentially transfer large amounts of data. As a rough guide, we recommend a minimum in the range of 10-50 Mb/second (up and down), depending on the line quality.

Syncing Projects Through Workplace Server

Projects must be shared with a specific Workplace server before they can be synced to that server. Refer to Manage Project, Folder, and File Team Shares.

Workplace Security Requirements

An administrator account within the Workplace team.


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